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At CareNet, Inc., we understand you have choices in care. When seeking in-home care for your aging loved one, it can be emotional, stressful and confusing. CareNet, Inc. has some news that we hope will help you choose an agency that has taken a vested interest in what you care about: quality care! We are excited to share with you that CareNet, Inc. has just received its Home Care Pulse Certification.
What does this mean to you? Through surveys, numerical benchmarks and interviews,we have earned a certification that proves we care about quality! With this certification, you can rest assured that CareNet, Inc. is committed to client satisfaction and has loyal, productive caregivers.
Home Care Pulse, a company which measures client and employee satisfaction, created the certification program to measure key satisfaction aspects of its in-home care delivery as well as the level of satisfaction of the caregiving staff. Home Care Pulse believes that certifying agencies can both educate and help families to make better decisions for their aging loved ones.
"We are very excited to be able educate our caregivers in areas that can be improved upon, and also being able to look at the benchmarks to evaluate where our company stands in specific areas of our services." states Lorna Mills, RN
The Home Care Pulse Certification requires an agency to be reviewed monthly and includes the evaluation of areas such as loyalty, benchmarking improvements, client and employee interviews, caregiver performance, caregiver morale, agency incentives and caregiver rewards to name a few.
"We want to congratulate CareNet, Inc. for becoming a Home Care Pulse Certified home care agency and commend their commitment to placing high priority on client and employee satisfaction," concluded Marcum.
Please view the Home Care Pulse Certified Fact Sheet- attached.....
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http://www.homecarepulse.com